Last updated: May 2025
Privacy Policy
1. Data controller
Dali Concept Agency ("Dali Concept"), reachable at info@daliconcept.com, is the data controller for personal data collected through this website.
2. Data we collect
We collect the data you provide via our website forms (name, email, phone, and business sector), as well as anonymous browsing data through analytics cookies (Google Analytics) and advertising cookies (Meta Pixel).
3. Purpose and legal basis
We use your data to: (a) respond to and manage your commercial enquiry, based on your consent; (b) deliver contracted services, based on contract performance; (c) improve our services and measure advertising campaign performance, based on our legitimate interest.
4. Retention
We retain your data for as long as the commercial relationship exists and, after it ends, for the legally required retention periods.
5. Recipients
We do not sell or share your data with third parties. We may share it with service providers who assist us (hosting, CRM, marketing tools), acting as data processors under contract.
6. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@daliconcept.com. You also have the right to lodge a complaint with the relevant supervisory authority.
7. International transfers
Some of our service providers (Google, Meta) may process data outside the European Economic Area. These transfers are carried out with appropriate safeguards under the GDPR.
8. Changes to this policy
We may update this policy as needed. The last updated date always appears at the top of this document.